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E-mail China.org.cn, July 5, 2024
Cover News:
More and more government services in Chongqing, such as employment and social security, can now be processed online. We understand that Chongqing is actively promoting the development of Digital Chongqing and even held a conference on this initiative last April. Could you please provide an update on the current progress of this initiative? What conveniences has it brought to residents? Thank you.
Hu Henghua:
Thank you for your questions. Mr. Jiang will address them.
Jiang Duntao:
Thank you for your interest in the construction of Digital Chongqing. Since the conference last April, the initiative has advanced smoothly and rapidly, with significant progress across various aspects of city governance. For instance, by creating digital applications through our "one-stop service," we have transformed tasks that previously required multiple visits and approvals into processes that can now be completed with "one login, one-time handling." Currently, over 80 thematic service packages are available online, covering more than 90% of high-frequency matters related to public and enterprise services, such as newborn registrations and business startups. This has significantly improved the efficiency of government services.
Behind these achievements is a breakthrough from "zero" to "one" in the construction of Digital Chongqing. I would like to summarize this progress with three key terms.
The first key term is "integration." We have developed an integrated and intelligent public data platform based on "centralized municipal-level construction; graded management at city, district and county levels; and three-level interconnection between city, district, and sub-district." For example, in terms of data, our platform connects with the national government's big data platform at the top level and extends down to the sub-district level, encompassing 126 municipal-level units and departments. This platform has achieved a 90% satisfaction rate for residents' data-sharing demands, effectively addressing the challenges of cross-departmental data collection and sharing. Additionally, on the application side, we have created "Yukuaizheng" and "Yukuaiban," which serve as the main entry points for government personnel and businesses or public users, respectively. These platforms integrate various government applications, effectively preventing redundant systems.
The second key term is "one-stop service." Through digital integration and reform, we have consolidated "individual tasks" from multiple departments into "one-stop service" for enterprises and residents. We have established six major digital application systems: digital Party building, digital government services, digital economy, digital society, digital culture, and digital rule of law. Leveraging digital concepts and methods, we have continually optimized work processes, restructured systems, and enhanced relevant capabilities. The previously mentioned "one-stop service" was specifically developed under our digital government service application system.
The third key term is "unified coordination." In exploring modern governance for a megacity, we have established a digital city operation and governance center that integrates the municipal, district, and sub-district levels. This system is centrally developed at the municipal level, with physical centers at the city, district, and sub-district levels. This enables real-time monitoring of key urban indicators and addresses related issues on a tiered basis. This creates a vertically integrated and horizontally coordinated "unified coordination" work model. For example, in October last year, Wushan county in Chongqing detected a potential landslide. Upon identifying the risk, our three-level governance centers at the municipal, district, and sub-district levels issued early warnings and coordinated responses, successfully evacuating 103 households and 196 people in a timely manner. This effectively managed an 8.5 million cubic meters landslide without any casualties.
The construction of Digital Chongqing is an ongoing and iterative process. Moving forward, we will systematically enhance the practical capabilities of the digital city operation and governance center, as well as the collaborative performance of various departments at all levels. Simultaneously, we will plan and develop more practical and user-friendly digital applications, continually exploring new approaches to modern governance for megacities.
Thank you!
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