It is common for restaurants to pay commission to taxi drivers
who bring passengers to their dining rooms, but not so for
hospitals.
Eyebrows were raised in Shanghai after a local hospital
announced that taxi drivers could receive commission for delivering
patients to them.
Shanghai West Orthopedics Hospital, which opened last March, had
distributed about 500 flyers to drivers by the end of last December
advising them that they would be paid 50 yuan (US$6) for each
patient they brought to the hospital with a minor injury, and 300
yuan (US$37) for each with a serious injury.
A driver surnamed Wang said he thinks it is a bad idea for
hospitals to offer this kind of reward.
"I won't deliberately recommend patients to come here, but I
think some drivers will do it for the cash reward, even though it
is not the nearest hospital. This could put patients at risk."
A resident surnamed Zhou said he thinks it is unnecessary to
give drivers extra money.
"It is their responsibility to transport passengers to wherever
they want to go. If the hospital insists (on giving rewards), it is
much better to give it to those drivers who have helped save
patients' lives."
He added: "There is no similar policy at other hospitals, so
obviously competition for patients is not fair."
Hospital officials claimed the initiative was inspired by
reports that some taxi drivers have refused to transport seriously
injured people out of concern that their cars would be spoiled.
Hospital director Gu Mingjun said, "Our goal is purely to
encourage drivers to deliver the injured to the hospital in good
time, rather than leave them on the streets.
"We truly believe drivers are honest and won't be motivated by
commercial interests."
He denied that the hospital will raise patient fees in order to
cover the new expense.
"We set up a foundation last November with a sum of 10,000 yuan
(US$1,250) to help those with special needs, and it will receive
frequent donations from our staff. We will use this money."
The hospital stopped distributing the cards on Monday in
response to an injunction from Shanghai Public Health Bureau.
The bureau said the city's emergency telephone number is 120,
and patients are sent by ambulance to different hospitals based on
their condition.
Paying rewards to drivers to carry patients to Shanghai West
Orthopedics Hospital may delay treatment that could be given at a
closer hospital, and consequently puts the patient at risk.
The hospital was asked to cease giving the flyers to taxi
drivers and to review its administrative procedures, the
Shanghai Oriental Morning Post reported.
Three drivers received commission before the practice was
halted.
(China Daily January 5, 2006)