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Home > The Fight Against COVID-19

Community Workers

Updated:2020-04-26 | By:China.org.cn

Community Workers

There are two fronts in the battle against the epidemic: hospital – the life-saving front, and community – the epidemic prevention and control front. When inspecting the epidemic prevention and control in Beijing, Xi Jinping emphasized that communities are the forefront of joint prevention and control, and also an effective defense line against importation of cases and intra-city/region transmission. We can effectively curb the spread if we hold firm the defense line in the communities.

During his inspection in Wuhan, Xi visited Donghu Xincheng Community and talked with the community workers. He called community workers “temporary prime minister of the alleys,” who have to handle all kinds of matters that relate to people’s livelihood. 

In the battle against the epidemic, the community workers had overcome various difficulties such as insufficient manpower, limited resources, hard conditions and imperfect protective measures, and remained steadfast at the city’s front line of defense. As all the communities in Wuhan were under grid-based management, grid managers, officials designated from higher levels, volunteers and building coordinators formed different groups to serve the residents. There were telephone communication groups responsible for answering hotline questions for residents, report groups tracking and monitoring residents’ health status with daily telephone inquiries, and purchasing groups buying vegetables and medicines for the residents in need. 

A great number of community workers and volunteers across the country delivered necessities to self-isolated residents at home on a daily basis, followed up their health conditions, and helped residents see doctors, transfer to hospitals or get consultation. Their dedication shored up a strong defense line in the communities.

社区工作者

抗击疫情有两个阵地,一个是医院救死扶伤阵地,一个是社区防控阵地。习近平在北京市调研指导新型冠状病毒肺炎疫情防控工作时强调,社区是疫情联防联控的第一线,也是外防输入、内防扩散最有效的防线。把社区这道防线守住,就能有效切断疫情扩散蔓延的渠道。

在湖北武汉考察疫情防控期间,习近平走进东湖新城社区,与社区防控队伍亲切交流。他指出,上面千条线、下面一根针,群众大事小事都在社区,大家就是临时的“小巷总理”。在抗击疫情的斗争中,社区工作者们克服了人员不够、资源不足、条件艰苦、防护措施不完善等各种困难,始终坚守着城市的第一道防线。疫情期间,武汉的社区全部实行网格化管理,网格员、下沉干部、志愿者、楼栋长等组成了一个个小组为社区居民服务:电话组负责接听居民热线,为居民答疑解难;报表组跟踪监控居民健康情况,每日电话问询;采购组则为居民买菜送药等。随着疫情联防联控工作的推进,全国有许多社区工作者、志愿者每天为居家隔离的居民送去生活必需品,随访健康状况,为居民提供引导就医、转诊、咨询等服务。他们的无私奉献,成为疫情防控中的动人风景,不断筑牢着疫情防控的“社区防线”。

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