--- SEARCH ---
WEATHER
CHINA
INTERNATIONAL
BUSINESS
CULTURE
GOVERNMENT
SCI-TECH
ENVIRONMENT
SPORTS
LIFE
PEOPLE
TRAVEL
WEEKLY REVIEW
Chinese Women
Film in China
War on Poverty
Learning Chinese
Learn to Cook Chinese Dishes
Exchange Rates
Hotel Service
China Calendar
Telephone and
Postal Codes


Hot Links
China Development Gateway
Chinese Embassies
Info
FedEx
China Post
China Air Express
Hospitals in China
Chinese Embassies
Foreign Embassies
China
Construction Bank
People's
Bank of China
Industrial and Commercial Bank of China
Travel Agencies
China Travel Service
China International Travel Service
Beijing Youth Travel Service
Beijing Xinhua Tours
Links
China Tibet Tour
China Tours
China National Tourism Administration

Online marketplace of Manufacturers & Wholesalers

Passengers Cheated over Delayed Flight

Passengers flying from Guangzhou to Hangzhou on the China Eastern Airlines MU 5216 flight found they had been cheated by the airline company after landing in Hangzhou Saturday, the Guangzhou Daily said.

 

A man surnamed Zhang complained that the company had promised to provide each passenger a coupon worth 400 yuan as well as free transportation to downtown Hangzhou and free accommodation, upon arrival.

 

The passengers were stranded in Guangzhou airport for more than 10 hours Friday afternoon. “We demanded the company to explain but in vain because a man surnamed Deng said he couldn't come over because he didn't have dinner,” Zhang complained.

 

The passengers were later moved into two hotels after negotiation.

 

They started checking in at 8 p.m., but had to wait at the boarding area for more than 2 hours.

 

The company said the flight was delayed because of fog in Shanxi and the company's Guangzhou airport chief Liu apologized and agreed to compensate each passenger.

 

They finally took off at 1 a.m. Saturday amidst anger and fatigue, but were refused compensation because the Hangzhou authorities hadn't received any “verbal notice” from Guangzhou.

 

The passengers called Liu and found that he had switched his phone off.

 

Liu later explained that some angry passengers tore up the apology letters.

 

He said he had faxed Hangzhou about the passengers, but he didn't promise free accommodation because the hotels in Hangzhou had been booked for a meeting.

 

(Shenzhen Daily October 24, 2005)

 

Tour Group Delayed for Flight Problem
Delayed Flyer Sues China Eastern Airlines
Compensation for Delayed Flight Losses Up
Airlines Deal with Delay Dilemma
Air Travellers Gripe Over Flight Delay
Print This Page
|
Email This Page
About Us SiteMap Feedback
Copyright © China Internet Information Center. All Rights Reserved
E-mail: webmaster@china.org.cn Tel: 86-10-68326688