Home / Government / Central Government News Tools: Save | Print | E-mail | Most Read | Comment
National Public Complaints Center to Open
Adjust font size:

China will soon open a national center to handle complaints and petitions from the public as part of a national complaints information system. This will ensure that any problems or grips from the general population will receive appropriate and expedient attention, according to a newly released regulation reported by Xinhua yesterday.

The information system will enable members of the public to log and check how the government is handling public complaints and petitions, the regulation said.

The regulation, co-issued by the Central Committee of the Communist Party of China (CPC) and the State Council, China's cabinet, stated that local governments should keep their public complaint reception channels open and unclogged.

The regulation specified that all CPC committees and levels of government should pay full attention and respect to the people's right to complain to them and should seriously handle all such cases, the regulation said.

It dictated that local governments should make available mail boxes, hotlines, and online channels for the public to direct their complaints and that state officials should regularly solicit petitioners to appear in front of special hearings.

"Local governments should also guide the people to make complaints and petitions in rational and legal ways," the regulation said.

An effective system of handling public complaints must be worked out through the coordination of all relevant government organs, who must team up to help supervise the petition work, it reads.

The regulation also said that local governments should view suggestions from petition departments with due care and consideration when drafting new policies, in order to better reflect the will of the grass roots.

(Xinhua News Agency June 25, 2007)

Tools: Save | Print | E-mail | Most Read
Comment
Pet Name
Anonymous
China Archives
Related >>
- New Regulations on Police Petitions
- Gov't to Improve Petition Handling Process
- Number of Petitions Decreased in China
- Premier Calls for Better Handling of Public Complaints
- New Rules on Dealing with Complaints
Most Viewed >>
Questions and Answers More
Q: What kind of law is there in place to protect pandas?
A: In order to put the protection of giant pandas and other wildlife under the law, the Chinese government put the protection of rare animals and plants into the Constitution.
Useful Info
- Who's Who in China's Leadership
- State Structure
- China's Political System
- China's Legislative System
- China's Judicial System
- Mapping out 11th Five-Year Guidelines
Links
- Chinese Embassies
- International Department, Central Committee of CPC
- State Organs Work Committee of CPC
- United Front Work Department, Central Committee of CPC