Thousands stranded on trip to Mexico
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None of the passengers and crew members aboard was injured, though several people reportedly suffered panic attacks during the emergency, according to the statement.
![The Carnival cruise ship C/V Splendor sits adrift approximately 150 miles (278 km) southwest of San Diego, November 9, 2010, in this photograph released by the U.S. Navy. [Xinhua]](http://images.china.cn/attachement/jpg/site1007/20101110/000cf1bdd03f0e44567947.jpg "The Carnival cruise ship C/V Splendor sits adrift approximately 150 miles (278 km) southwest of San Diego, November 9, 2010, in this photograph released by the U.S. Navy. [Xinhua]") |
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The Carnival cruise ship C/V Splendor sits adrift approximately 150 miles (278 km) southwest of San Diego, November 9, 2010, in this photograph released by the U.S. Navy. [Xinhua] |
The crew of the 113,000-ton ship was "actively working to restore partial services" through the day, Carnival asserted in its statement.
The liner will be towed to Ensenada, Mexico "in an effort to get the guests home as quickly as possible," according to the cruise line.
"We know this has been an extremely trying situation for our guests, and we sincerely thank them for their patience," said Gerry Cahill, Carnival president and chief executive officer. " Conditions on board the ship are very challenging, and we sincerely apologize for the discomfort and inconvenience our guests are currently enduring."
The affected customers will receive a full refund along with reimbursement for transportation costs, according to the cruise company.
Additionally, they will receive a complimentary future cruise equal to the amount paid for the aborted voyage.
The ship's normal itinerary includes stops in Puerto Vallarta, Mazatlan and Cabo San Lucas, Mexico.
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