A competition on hotel employees' service skills was held at Xiedao Resort in Beijing on May 25 as part of a series of events to boost service standards in the capital's tourist hotels. [Photo:CRIonline] |
A competition on hotel employees' service skills was held at Xiedao Resort in Beijing on May 25 as part of a series of events to boost service standards in the capital's tourist hotels.
The competition was co-hosted by the Beijing Tourism Administration, Beijing Human Resources and Social Security Bureau and Beijing Tourism Industry Association.
The competition consisted of three sessions—a preliminary, semifinal and final. Within each session there were tests on both professional theories and practical skills. Specific tests included banquet table settings according to both Chinese and western styles, hotel room cleaning and cocktail mixing.
More than 6,000 contestants from more than 200 hotels in Beijing participated in the competition, which was the largest skill contest held in the capital's travel industry in the last decade.
Yu Debin, Deputy Director of the Beijing Tourism Administration, said in his welcoming speech that the competition was expected to build a group of model workers who could lead the industry to improve their service skills.
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