Bank of America

Bank of America (NYSE: BAC) has a legion of reasons to be included among the most hated companies in America. It received one of the lowest scores in a recent Zogby/MSN customer satisfaction poll, and was rated as the worst bank in the poll. Many consumers complained about high fees, although this was a common response to many other financial service firms. Bank of America also has received large amounts of negative press. There is a great deal of resentment among the public because of the bank's bailout. In addition, there is Bank of America's participation in mortgage "robo-signing" activity – a practice that rubber stamped home loan documents to allegedly short-circuit the foreclosure process. Bank of America recently settled with Fannie Mae and Freddie Mac with a $2.8 billion payment to cover bad mortgages sold to the agencies by one of the bank's operations. Bank of America's stock has significantly underperformed its rivals, certainly disappointing its investors.

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