旅游法将治六大乱象
China mulls tourism law to eradicate six loopholes

 
Comment(s)打印 E-mail 人民日报  2012-09-14
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  强迫购物

  Forced purchasing

 

强迫购物 Forced purchasing

强迫购物
Forced purchasing
乱象:强迫购物是指旅行社强迫或者变相强迫旅游者购物的行为。比如向游客增加自费景点和购物点赚取“回扣”和“人头费”等等。 Phenomenon: Forced purchasing is the practice of travel agencies forcing tourists to purchase goods in any form. For example, certain travel agents earn kickbacks by taking tourists to additional scenic spots and shopping places at their own expense. 
案例:据网友反映,一名自称是成都十佳导游之一的陈姓导游,在带团过程中,擅自加入了“水晶店”、“藏药店”、白石羌寨的“银饰店”、“牦牛肉店”、“牦牛角梳厂”等5个购物项目,每个店平均50分钟左右。在旅游车进入黄龙之前,陈导游采取恐吓(不服用口服液可能出现严重的高原反应,并援引相关病例)的方式推销“红景天口服液”,成都药店该药售价为48元,陈导游却卖100元一盒。 Case: Certain Internet users said that a tourist guide surnamed Chen, who claimed to be one of the top 10 guides in Chengdu, added five additional shopping places, including a crystal store, which each required a 50-mintue stay, to a package tour without discussing it with tourists. Before their tour bus entered the Huanglong Scenic Resort, Chen intimidated tourists into buying the "Hongjingtian" oral solution at 100 yuan per box by exemplifying that severe altitude sickness might occur if they did not drink the oral solution. In fact, the oral solution is only priced at 48 yuan per box in pharmacies across Chengdu.
草案规定:旅行社安排旅游者在指定场所购物、强迫或者变相强迫购物、安排另行付费旅游项目的,由旅游行政主管部门责令改正,没收违法所得,处5万元以上20万元以下罚款;初犯的并处停业整顿;再犯的吊销旅行社业务经营许可证和相关人员的导游证、领队证。 Draft tourism law: Tourism administrations shall command travel agencies to rectify the illegal practices of arranging for or forcing tourists to buy goods at designated stores and adding additional paid tourism activities, confiscate their illegal income, and impose a fine between 50,000 yuan and 200,000 yuan. First-time offenses will lead to suspension of the travel agencies involved, and repeat offenses will lead to the revocation of the business licenses of the travel agencies involved as well as the professional licenses of the tourist guides and other personnel involved.


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